Setting up your business tech stack
Most small businesses buy too much software too soon. The principle is simple: start with the minimum, upgrade only when the free or cheap option genuinely limits you.
- What software a small business at each stage actually needs.
- The right-size principle: don't buy what you won't use.
- Free vs. paid: when the cost is worth it.
- Integration traps: fewer tools that talk to each other beats many tools that don't.
Tech Stack Planning Worksheet
Audit your current tools and build a phased upgrade plan.
Payment processing for small business
Getting paid should be frictionless for your customer and predictable for you. The right payment processor depends on your transaction volume, average ticket size, and whether you sell online, in-person, or both.
- Card machines vs. payment links vs. QR codes.
- Bank payment gateways for online businesses.
- Instant EFT and mobile money options.
- Fee structures: percentage, flat, blended — what to watch for.
- Avoiding unnecessary fees and long settlement periods.
This guide maps the landscape without endorsing specific providers. Compare current fees and terms directly.
Building your online presence
You do not necessarily need a website on day one. Many successful small businesses start with a well-optimised Google Business profile and a professional WhatsApp presence. Build what your customer actually uses to find you.
- Google My Business: claiming, verifying, and optimising your listing.
- Website builders: plain-language comparison of options.
- Domain registration: costs and where to register.
- Basic SEO for local business visibility.
- Social media as your first storefront.